Delivery fees are according to the value of the gift card, and include admin, postage and packaging costs.

Deliveries are Monday to Friday. We cannot guarantee delivery dates on weekends, Bank Holidays or to international addresses.

Gift card will be delivered in 2 working days unless you specify a later date or upgrade to next day delivery.

If you order before 3pm, you can upgrade to next day delivery. If you order after 3pm, next day delivery is not available. Next delivery isn't available on Saturday to business address.

Orders over £50 will require a signature.

For queries email johnlewis@voucherexpress.net or call Voucher Express on 0330 123 0350, Mon to Fri, 9:00am – 5:00pm & Sat 9:00am – 12:30pm. Please have your order number to hand.

If you buy two gift cards to be sent on different dates, you will be charged for delivery twice.

Gift Card delivery charges:

£2.50 - Standard First Class Royal Mail
£3.50 - Recorded 1st Class Royal Mail                           
£6.95 -  Special Delivery Guaranteed™           
£7.50 - Next Day Delivery Guaranteed™

Gift Experience gift card delivery charges:

£4.95 - Standard First Class Royal Mail
£5.90 - Recorded 1st Class Royal Mail                           
£6.95 -  Special Delivery Guaranteed™           
£8.75 - Next Day Delivery Guaranteed™