Your gift card will be delivered by Royal Mail. The delivery cost is based on the value of the gift card as it includes full compensation if your order is lost in transit or damaged. This increases in line with the value of the gift card.
Deliveries are Monday to Saturday, usually in 2 working days, unless a later date has been specified or next day delivery selected.
To upgrade to next day delivery costs £7.50 and the order must be placed before 3pm. Next day delivery is not available on Saturday to business addresses.
Royal Mail does not deliver on Sundays or Bank Holidays and we cannot guarantee delivery dates on weekends, Bank Holidays or to international addresses.
All orders over £100 will require a signature.
If you buy two gift cards to be sent on different dates, there will be two separate delivery charges.
If you have any questions, email johnlewis@voucherexpress.net or call Voucher Express on 0330 123 0350, Mon to Fri, 9:00am – 5:00pm & Sat 9:00am – 12:30pm.